Privacy Policy

Last updated November 10, 2026. Raccoon Equipment, Canfield, Ohio, runs this site ("we", "us"). This explains what we collect when you browse, ask a question or request a visit, and what we do with it.

The short version

We collect only what you give us (your name, phone number, email, questions, offers) and a few technical details needed to run and protect the site.
We do not sell your information. We do not show ads or use advertising trackers.
This site does not send text messages. Your phone number is used only so the seller can call you back about your request.
We do not take or store any card details to request a visit.

What we collect

Contact details you type into a form: name and email address (both needed to ask the seller a question; email is needed for visit requests, offers and sales, so we can send his answer, your confirmation, invoice and receipt), an optional phone number, and any delivery zip code or note you add.
Your messages to the seller through the "Ask Jordan" form, and the emails we send you about your request.
Visit, offer and sale records: the machine, the times you picked, and, if you buy, the bill of sale details.
Tax-exemption certificates: if you claim an Ohio sales tax exemption on a purchase, we keep the certificate you give us with the sale record, as Ohio requires of sellers.
Technical details: your IP address and a random visitor ID in a cookie, used for rate limits, spam and abuse screening, and counting views of a listing (no profile of you is built, and nothing here is shared for advertising).

Cookies

fs_v: a random visitor ID (kept 90 days) that counts listing views.
fs_s: a sign-in cookie used only by the seller's back office.

These are first-party cookies needed for the site to work. We use no advertising or cross-site tracking cookies. You can clear them in your browser at any time.

How we use it

To answer your questions, email you, set up and confirm visits, and handle offers and sales.
To keep the site safe: blocking spam, bots and abuse.
To keep business, tax and sales records.

There is no automated assistant on this site. Messages sent through the "Ask Jordan" form go to the seller, a person, who answers them himself.

Phone numbers and email

This site does not send text messages. If you give us your phone number, it is used only so the seller can call you back about your request; it is never shown on the site, sold or used for marketing. Confirmations, reminders, the seller's answers, review requests, invoices and receipts come by email (and show in your chat on the listing). Match alerts from the "Looking for something?" form are emailed only if you ask for them, and each one has a link to stop them. If you call or text the seller's own number shown on the site, that conversation is between you and him on his phone.

We share information only with providers that help us run the site, and only as needed for that:

The seller's email provider: sends our emails to you from the seller's own mailbox.
Slack: the seller's back office. Your questions, visit requests and offers are posted to the seller's private Slack workspace.
The seller's own record systems (Dolibarr and Nextcloud on the seller's server): customer, visit and sale records.
Cloudflare: delivers the site, and runs a bot check (Turnstile) on our forms. It sees your IP address and browser details as part of that.

We may also disclose information if the law requires it or to protect against fraud or abuse. If the business is sold, records may transfer to the new owner.

How long we keep it

Messages, and the phone numbers and names on old conversations and questions, are deleted or blanked after 2 years.
Our list of email addresses that asked to stop match alerts is kept so we keep honoring it.
Customer, visit, offer and sale records (the buyer book) are kept for our business and tax records.

Your choices

Use the link in any match-alert email to stop them.
Ask us to see, correct or delete what we have about you: contact us. We will delete what we are not required to keep for tax or legal reasons.
Clear or block cookies in your browser; the site still works.

Children, security and changes

The site is for adults and is not directed to children under 13. We use encrypted connections, restrict the back office to the seller, and keep card data off our systems, but no method is perfectly secure. We will post changes to this page and update the date above.

Contact

Raccoon Equipment, Canfield, Ohio. See Contact for how to reach us (the Ask Jordan form or a phone call). Also see our Terms of Use.